Exchanges Policy
Thank you for choosing Jonas Blsake for your eyewear needs. We aim to make the exchange process easy and enjoyable. Please review our exchanges policy, and don’t hesitate to contact us at assist@jonasblsake.com if you have any questions.
Exchanges Procedure:
- Eligibility:
- Exchanges are available for items in their original condition, unused, and with all tags attached.
- Exchanges Period:
- Customers may initiate an exchange within 30 days of receiving the product.
- Exchange Options:
- You may exchange your item for a different color, style, or size, subject to availability.
- How to Initiate an Exchange:
- Contact our customer service team at assist@jonasblsake.com with your order number and the details of the item you wish to exchange.
- Exchange Confirmation:
- Our team will respond promptly, confirming the availability of the desired item and providing further instructions.
- Shipping the Exchange Item:
- Customers are responsible for the cost of shipping the item back to us unless the exchange is due to a defect or error on our part.
- Processing Time:
- Once we receive the returned item, your new item will be processed and shipped within 1-2 business days.
- International Exchanges:
- For international exchanges, please contact us to discuss the best solution for your situation.
Contact Information:
If you have any questions or need assistance with the exchange process, please reach out to assist@jonasblsake.com. We appreciate your trust in Jonas Blsake, and we are committed to ensuring your complete satisfaction.